Introduction

The degree to which hospital, are improving or detcriorction in quality or healthcare provided.

Introduction to improve hospital performance

Hospital and health system must improve their performance marg strategy in order to be successful in a value based world.

Gallup defines performance marg as a “continous process that include goal setting, real time feedback and coaching, appraisal, employee development reward and recognition”.

Ways to improve hospital performance

1. Falent fit : Falent fit for a role is the best predictor of performance organisation should define performance measure based on success within a role, talent, experience and engagementare best predictor of performance    feedback. There must be provision of continues education or inservice training for those employ.

2. Select the best mangoes for the High quality inurager include those who empower their employes and recognises their achievement.
3. Engage employees : Good employe engagement both improves the productivity and contribute to improve patients engagement, to faster emgagement a hospital performance managemt system should be clearly established performance standerd emphasize on employees strength more then their weakness, and communicate with front line encourage employees through a culture of trust and recognition. Meaningful conversation, well-established expectation, and a face on strengths will develop employees who are connected to an organization’s mission.

4. Unified communication : The way we work and how hospital team and patients intract has changed dramatically the area of unified communication involves patients engagement, staff collabration and clinical woek flow.
5. Patients engagement: Ensuring that patients flow and patients follows order for discharge, attend followup oppointment and engage in other post treatment activities require hospitals to offers technology intervention, that allow patients to efficiently participate in their case collabrate with providers