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To all Participants
The primary objective of the Quality Tools & Techniques program is to provide participants with a comprehensive understanding of the fundamental tools and techniques used in quality management and continuous improvement. This program aims to equip professionals with the knowledge and skills necessary to identify, analyse, and solve quality-related problems, enhance process efficiency, and drive organizational excellence. By mastering these tools and techniques, participants will be able to implement effective quality management practices that lead to improved product and service quality, customer satisfaction, and overall organizational performance.
The course has been specially tailored for healthcare professionals, both clinical and non-clinical including: Physicians And Surgeons, Clinical Directors, Quality Managers, Staff Involved in Accreditation Process, Clinical Research Managers, Nurses and Support Service Managers
Quality tools and techniques are essential methodologies used to analyse, improve, and maintain the quality of processes, products, and services across various industries. These tools, such as the 7 Quality Control Tools (e.g., cause-and-effect diagrams, control charts, Pareto charts, and histograms), provide structured approaches to problem-solving, process optimization, and decision-making. They are widely applied in quality management systems like Six Sigma, Lean Manufacturing, and Total Quality Management (TQM) to identify root causes of issues, reduce variability, and enhance efficiency. By leveraging these tools, organizations can achieve continuous improvement, meet customer expectations, and maintain competitive advantage.
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34, Rest Camp, West,
Tyagi Road, Dehradun
Phone : +91-941-111-4532 / +91-914-935-2988
Email : info@shahealthcare.org
MON-SAT 09:00 – 18:00